Tuesday, May 06, 2008

Top Twenty Hotel Brands in the World


The top twenty hotel brands of the world is based on the number of rooms each brand represents in the global hospitality market. The list shows rank, hotel brand, number of hotels the brand has open, and the number of rooms represented.


1. Best Western 4035 hotels/308636 rooms

2. Holiday Inn 1382/256775

3. Comfort Inns & Comfort Suites 2467/188596

4. Marriott Hotels & Resorts 520/188544

5. Hilton Hotels & Resorts 511/176523

6. Holiday Inn Express 1808/156531

7. Days Inn of America 1883/153333

8. Hampton Inn 1490/147326

9. Sheraton Hotels & Resorts 399/138878

10. Super 8 Motels 2081/128587

11. Quality Inns & Hotels 1210/118386

12. Courtyard 767/110780

13. Ramada Worldwide 874/106978

14. Motel 6 956/98038

15. Mercure 756/93827

16. Hyatt Hotels 213/92755

17. Radisson Hotels 397/87410

18. Ibis 769/86486

19. Crowne Plaza Hotels & Resorts 300/83661

20. Novotel 387/69234


The above lists represents 21,505 hotels and 2,791,284 rooms!

Tuesday, April 29, 2008

Travel Tip #5: Phone Chargers

If you are like me, you continually forget to pack your cell phone charger when traveling. Countless times I've found myself in my hotel room talking to my wife when the low battery signal would remind me of my forgotten charger. If away from home for more than a few days I would go to the local mall and purchase a replacement charger. Very frustrating!

The next time this happens to you and if you are staying at a hotel save some money by asking the front desk attendant if they have any spare cell phone chargers in "lost and found". If the hotel is like the 15 managed by Professional Hospitality, the front desk associate will return from "lost and found" with a box full of cell phone chargers forgotten by past guests. In most cases the associate will let you have a charger or at the very least allow you to borrow it during your stay.

In my 17 year hospitality career here is a list of some of the odd things that guests have left in a room after checking out.

duffel bag with a large sum of money
various musical instruments
prosthetic arm
prosthetic leg
clown costume
kittens
various fire arms
wall mounted pay-phone
wedding dress
1 empty urn
3 full urns
parachute
and my personal favorite...2 small alligators

Tuesday, April 22, 2008

New Beiging Airport Terminal Becomes 'largest building in the world'


BEIJING: The new Terminal 3 at the airport in Beijing is twice the size of the Pentagon.
Adorned in the colors of imperial China, with a roof that evokes the scales of a dragon, the massive glass- and steel-sheathed structure, designed by the British architect Norman Foster, cost $3.8 billion and can handle more than 50 million passengers a year.
The developers call it the "most advanced airport building in the world," and say it was completed in less than four years, a timetable some believed impossible. It opened in late February with little fanfare, but also without the kind of glitches that plagued Heathrow's new $8.7 billion terminal near London, which took six years to complete.

Click here for more...

Tuesday, April 15, 2008

Survey Results #3: Expensive Hotel Rooms

What is the most you've spent on one night of lodging at a hotel/resort? 48 people responded

less than $100 - 0
between $101/200 - 28
between $201/300 - 14
between $301/400 - 3
between $401/500 - 1
more than $501 - 1

Tuesday, April 08, 2008

InsideTrip.com


Most third party travel sites are very similar. Sites such as Expedia, Travelocity, Hotwire, and Kayak show you a list of fares from least to most expensive. These sites as well as others are best at giving the user several options when it comes to finding the lowest fare. However, they fall short on letting the user know if the fare is a true value in regards to key factors that can help determine whether the flight is worth the money or is one to avoid - like how much legroom you get, a flight's on-time performance and mishandled luggage rates.

Enter InsideTrip.com, a new travel site that arrived a few weeks ago. InsideTrip.com, like other sites, still lists several options along with price. However, Insidetrip.com is different that it lists those fares in accordance to 12 "pain points". The pain points involve 4 factors in each of the following categories: Speed, Comfort, and Ease.

I decide I want to fly to San Diego from Milwaukee. After entering in desired dates I choose the pain points that are important to me, such as: on-time stats, lost bags rank, and aircraft age. The list of fares will then appear in accordance with these pain points...not price. Sometime the first option is the cheapest, other times not. The user can then scroll down and decide which fare to chose.

The site seems easy to use and is definitely worth checking out when booking your next flight.

Tuesday, April 01, 2008

A Really BIG Boat!

The 220,000-tonne cruise liner that has its very own New York-style Central Park




The world's biggest cruise liner is to have a New York-style "Central Park" on the ship, its owners have revealed. Royal Caribbean is building the 220,000-tonne liner with the working name Project Genesis and the announcement is the latest salvo in the intensely competitive global cruise market. The company said the park would be "a revolutionary design in which the centre of the ship opens to the sky and features lush, tropical grounds spanning the length of a football field".



To read more, click here.

Tuesday, March 25, 2008

Per Diems In U.S. Cities



The cost of travel is not cheap. The average daily cost of 100 U.S. cities is 314.78! This daily cost consists of hotel, 3 meals, and car rental. Below are the 10 most expensive cities in the United States. Included is the average per diem needed. Note that the per diem does not include airfare and parking fees.


1. New York $564.24


2. Washington DC $463.41


3. Boston $433.12


4. Newark $422.74


5. Detroit $416.94


6. San Francisco $410.33


7. Chicago $406.62


8. Honolulu $399.84


9. White Plains $398.19


10. Baltimore $397.45


44. Milwaukee $308.68

62. Madison $293.19


International travel isn't much cheaper. Using a cross section of 100 cities the daily per diem needed is $314.08 (US dollars). Although this is .70 cheaper than the average in the United States, one can see from the numbers below that the 10 most expensive international cities are much more pricey that their US counterparts.


1. Paris $528


2. Amsterdam $506


3. Moscow $505


4. Stockholm $498


5. London (Central) $480


6. Oslo $478


7. Rome $454


8. Brussels $452


9. Kiev $450


10. Lyon $448

Tuesday, March 18, 2008

THE BELLAGIO: I Loved the Electronic Drapes


A few weeks ago I had the pleasure of staying at The Bellagio in Las Vegas NV for 5 nights. Before checking in the only expectation I had was the expensive room rate and although The Bellagio is considered "high-end" for Las Vegas I still expected the decor to be somewhat tacky. The expectations of the expensive room rate was accurate. However, The Bellagio wasn't tacky. In fact, The Bellagio is the nicest hotel I've ever stayed in.


My traditional room was very spacious. It featured a king size bed, a work/business area, and a huge bathroom. When entering the the room I was greeted with marble flooring that lead you into the room. The marble flooring extended into the bathroom. In the corner of the room was a comfortable sitting chair. My first 5 minutes in the room was spent "playing" with the electronic drapes. Very cool. I must admit, during the 5 days, I found myself fascinated with the electronic push button drapes. I'm convinced the electronic drapes actually saved me money at times because it kept me away from the gaming tables.


The bathroom was huge. It featured a marble floored shower area that had glass walls. This was separate from the bathtub which was large and deep that included jacuzzi jets. The vanity was long and had 2 sinks.
Like most of the newer Las Vegas hotels...The hotels are destinations themselves. Even if you are not staying at The Bellagio one could spend a few hours walking around admiring the hotels impressive architecture, fine art, touring shops, and visiting one of the hotels find eating establishments.

Before arriving in Vegas a co-worker who had stayed at The Bellagio the year before told me that when he stayed there for a week that it was the only time that he didn't want to leave a hotel to go home. After my trip, I would have to agree. Does anyone know how to get electronic drapes installed in your house?

Tuesday, March 11, 2008

TOP TEN IN ROOM MOVIES FOR 2007

LodgeNet Interactive Corporation is the leading provider of media and connectivity solutions designed to meet the unique needs of the hospitality industry. LodgeNet Interactive serves more than 1.9 million hotel rooms representing 9,300 hotel properties worldwide in addition to health care facilities throughout the United States. Translation...If you paid for an in room movie while traveling over the past year, you most likely watched the movie via the LodgeNet system.

Lodgenet is the leader in providing on demand entertainment to the market, and its list of the top selling titles is the most accurate gauge of performance in the market. The most-viewed video on demand movies in properties served by LodgeNet during the year were:

1. Knocked Up
2. Borat
3. Night at the Museum
4. Wild Hogs
5. 300
6. The Bourne Ultimatum
7. Casino Royal
8. The Departed
9. Live Free or Die Hard
10. Ghost Rider

Tuesday, March 04, 2008

Mideast's first woman-only hotel opens in Saudi Arabia


Women in Saudi Arabia have a plethora of constraints. They are banned from driving vehicles, forced to be covered from head to toe while in public, prevented from talking to men other than relatives and prevented from traveling without written permission from their male guardian.
With this restrictive life-style...maybe women is Saudi Arabia deserve to have a hotel for themselves. The Luthan Hotel and Spa caters to women only, has 25 rooms, offers 150 spa treatments, and has fine dining as well as conference facilities. Are woman allowed to hold meetings/conferences in Saudi Arabia?
The Luthan Hotel and Spa opened this month.

Tuesday, February 26, 2008

Travel Tip #4: Don't Drink the Water


When traveling to Mexico it's often difficult to say no to ice cubes and tap water. It's even more difficult not to worry about a bad case of Montezuma's Revenge. Thankfully, a company named Hydro-Photon has come up with a solution. The SteriPEN Traveler Water Purifier is a pocket device that uses ultraviolet light to purify up to 16 ounces of water in less than 60 seconds. The process eradicates parasites that might have you spending most of your vacation in the bathroom instead of the beach.


More info and where to purchase can be found at http://www.steripen.com/.

Tuesday, February 19, 2008

Transportation Security Administration

TSA (tsa.gov) officials may be the most hated people on your list when flying in America. Nothing is more frustrating than going through security lines at your airport of choice. Although I know why the procedures must be followed I absolutely hate the fact that I have to remove my shoes while going through security.

The TSA website (tsa.gov) always has updated info regarding new/current luggage and carry-on rules. It might be a good idea to visit the site for a few minutes before your next flight to make sure your expert packing at home the night before won't be in vain the following day at the airport.

The site also has other related travel/flight articles that I found interesting. I also liked their "brag" section that gave a brief description of some of the terrorist plots that the tsa helped thwart. The hi-jacking of plans was very prevalent in the Middle east in the 70's and 80's. I hope America's TSA will prevent that from happening in the United States.

Their procedures may be a hassle, but they are batting .1000 since September 11, 2001.

Tuesday, February 12, 2008

Top 10 Spa Hotels in the World

TripAdvisor, the world's largest travel community, recently announced the top 10 spa hotels in the world based on their popularity index and traveler ratings. All properties are 4-5 star rated. If visiting, be prepared to be pampered and bring a credit card with a high limit. I included the average daily rate with each ranking.




1. Ogai Valley Inn and Spa - Ojai, California $323 (pictured above)


2. Victoria Jungfrau Grand Hotel - Interlaken, Switzerland $476


3. The Lodge At Woodloch - Hawley, Pennsylvania $1076


4. Les Sources de Caudalie - Aquitaine, France $1036


5. Como Shambhala - Bali, Indonesia $275


6. Canyon Ranch Lenox - Lenox, Massachusetts $1664


7. Casa Palmero at Pebble Beach - Pebble Beach, California $843


8. Lausanne Palace & Spa - Vaud, Switzerland $445


9. Hotel Le Mirador Kempinski Genfer See - Vaud, Switzerland $320


10. Schlosshotel Buehlerhoehe - Buhl, Baden-Wurttemberg, Germany $396

Tuesday, February 05, 2008

Survey Results: #2

In 2007, including business and leisure, how many nights did you spend at a hotel/resort?
65 people participated in this survey.

0-10 nights 30 people
11-20 nights 24 people
21-30 nights 6 people
31-40 nights 1 people
41-50 nights 0 people
51 or more 4 people

Thursday, January 31, 2008

New Service Tracks Shady Hotel Guests



Are you one of those hotel guests that purposely complains about everything in hopes to get a refund or discount? You know who you are. When a customer service representative asks you "how was your stay", you complain that the drapes didn't block enough sun from coming into your room, you complain that you could hear interstate traffic while trying to sleep although you knew before hand that the hotel was located just yards from said interstate, you complain that the room rate is too high although you agreed to the rate at check in, you complain that the thread count of the sheets isn't high enough, you complain that the free orange juice was too cold because it hurt your teeth, you complain that your room wasn't cleaned although you had the "do not disturb" sign on your door all day long, you complain that you didn't get your wake-up call although you are unsure if you ever asked for one, you complain that the pattern of the hall carpeting is too "intense" because it makes you dizzy, you complain about "jet noise" but in the same breath say that you chose the hotel because it was so close to the airport....

If you are one of these people...BEWARE, the hospitality industry is onto you! HotelSafeGuard.com launched last month. The service aims to help the hospitality industry combat fraud and check guests with suspicious patterns. David Barber, of HotelSafeGuard.com, estimates scams cab cost a hotel 5%-7% of revenue a year.

HotelSafeGuard.com charges $472.80 per year and bills itself as an across the board, world wide service that detects patterns of financial fraud and guest abuse.

Tuesday, January 29, 2008

Holiday Inn: A New Look

The Holiday Inn brand is an icon in the lodging industry. If you are a frequent business traveler and routinely take weekly or weekend vacations you have most likely stayed at a Holiday Inn product.

As a child one of my fondest travel memories was staying at a HoliDome, a Holiday Inn that featured a "dome" over the pool area, for the weekend in Cedar Rapids, Iowa with my parents and younger brother. The dome area not only had a pool and hot-tube, it also featured a small mini-golf area, a huge game room, pool table, and a ping pong table. As a kid, this was the best hotel ever! My brother and I were impressed as only kids could be when mom and dad ordered us hot fudge sundaes by the pool. As I re-call, we didn't wait the customary 45 minutes to jump into the pool after we filled our bellies with ice-cream.
I thought of this experience as I read a recent article that mentioned the Holiday Inn brand was changing their iconic signage with new streamlined signage. Below is an example of the new signage with Andrew Cosslett, Chief Executive of InterContinental Hotels Group. Also included below is a rendering of the classic Holiday sign.





A few interesting and fascinating facts:
  • The brand was established in 1952, and currently has 3125 hotels worldwide.
  • The brand was first to offer free ice and telephones in every room.
  • Around the world, Holiday Inn is opening a hotel a day and signing two.
  • Holiday Inn has a development pipeline of more than 110,000 rooms (942 hotels).
  • Around the world, three people check into a Holiday Inn every second.
  • Every night more than 300,000 people stay at a Holiday Inn or Holiday Inn Express.
  • Holiday Inn has been mentioned in song lyrics by Elton John and rappers Snoop Dog and Chingy.
  • Personally, I've stayed at a Holiday Inn product 5 times over the past 5 years. I've eaten an average of 3 cinnamon rolls at the free breakfast on each of my 1 night stays. :-) yum!

Tuesday, January 22, 2008

Is your hotel room clean?

Back in December I posted an article about the key card urban legend.

Click here for a web article from msn.com. It mentions the key card urban legend as well as "rule 240", an airline urban legend I've never heard of.

The same article mentions "dirty hotel rooms". Although I don't agree with the article's statement that housekeepers are under-paid and over-worked, the article's statement on cleanliness has merit. As a frequent traveler I don't use a "white glove" to determine if a room is unclean. However, I do use some common sense.

Consider the following:

There is usually a robe-hook on the inside bathroom door. What did the person who rented the room before you hang on that hook? A used towel? Are you confident the house-keeping staff cleaned it properly? The same can be asked about towel racks. At home we hang bath towels, hand towels, and wash cloths over some type of towel rack...Do you do the same when staying at a hotel? Again, are you confident the towel racks were cleaned properly after the guest before you rented the room? It may not be the "greenest" practice, but I don't re-use soiled towels after I use them. I simply toss them on the bathroom floor. Because I usually travel alone, the supply of bath linens in the room will satisfy my needs until I check-out the next day or when the room is cleaned the next day.

For whatever reason I sleep better in hotel beds than at home. However, every once in awhile I get a case of the "gross-outs" when I think of past guests who have slept in the same bed. Laundry costs are a huge expense for the lodging industry. Although sheets and pillowcases are changed after a room is checked out...Do you think the blankets and comforter are laundered? If you'd like to know some facts on this issue, leave a comment and I can inform you more.

Another area to be aware of is room carpeting. Typically, room carpeting is shampooed 1-2 times a year or when needed. Always assume that's its been awhile since the carpet has been shampooed. A good rule of thumb: Always wear socks, sleepers, or shoes in your room to protect your bare feet from unknown liquids and substances that were spilled or dropped by previous guests.

A few friends and family members of mine carry a "wet-ones" type of product with them when they travel. Any alcohol based wipe can sanitize some commonly used items in a hotel room such as the telephone receiver and TV remote control.

Although no one has ever died from an unclean hotel room, it's important to use common sense to put your mind at ease when checking into a hotel.


Tuesday, January 08, 2008

A Different 'Xperience'

A new trend in some full service hotels is offering "The X Room". The X Room not only features the most current technology expected by the average traveler, but it also has technology that the hotel guest can expect 3-5 years from now. The following is a list of in-room amenities that a X Room has at the Courtyard by Marriott Newark-University of Delaware for its future technology minded guests.





  • GDA-700 - bartech's duel-door minibar system uses 23 FFID and infrared sensors and can hold items for sale and guests' personal items.



  • Digital Door Viewer - First (View) Security's electronic video system acts as a high-tech peephole that allows guests to see the entire area outside the door.



  • AnyFill - TeleAdapt's universal fast charger automatically charges 95% pf mobile battery powered devices.



  • Clocky - Nanda's alarm clock on wheels runs away and hides if guests aren't ready to wake up and start their day.



  • Digital Frame - Edge tech corp's high-resolution digital picture frame allows guests to decorate the walls with their personal pictures. It also has an MP3player.



  • Flameless Candles - Flame free candles Inc.'s LED luminaries produce a soft, flickering flame that illuminate just like a real candle



  • DD 46/2 - Inncom's Guestroom Digital assistant let guests use a touchscreen display to control climate, lighting, drapes and other aspects of the guestroom.



  • Wii - Nintendo's video game console lets guests play games wirelessly and to do light workouts in the room.



  • RealTimeREX Suite - RealTime Date Solutions' software suite provides the hotel with monitoring of hundreds of processes and systems.



  • Lighted Hair Dryer - Andis' environmentally friendly hair dryer has a quiet turbo motor and diffused night light.



  • Tri Spa Showerhead - Oxygenics' system introduces air into the shower creating a powerful oxygenated spray.

Personally, Id like too have a white-noise machine in my room. Being a lite-sleeper, a white-noise machine would be a feasture that I'd pay extra for.

Monday, December 31, 2007

Travel Tip #3: airfarewatchdog.com


The next time you search for airfares on-line, check out airfarewatchdog.com. Watchdog is similar to priceline, travelocity, and others except for 2 big differences. The first is that watchdog does not use computer programs to search and enter airfares onto their site. Watchdog has real people dedicated to searching airline sites which allows them to search smaller airlines that the average traveler has never heard of. The second big difference is Southwest Airlines. Watchdog boasts that its the only travel site that has Southwest airfares featured on their site. You won't find fares from Southwest on priceline and others like it.
Cool feature: My favorite aspect of the site is the weekly email service. The user can enter in specific airports into your profile. Each week you will receive an email with the best airfares from that specific airport. My home airport is Dane County Regional Airport (Madison WI). Over the past few months I've seen round trip airfares for under $200 to several cities on both coasts.
Airfarewatchdog.com can save you time and money.
**********
"The starting point of all individual achievement is the adoption of a definite major purpose and a specific plan for its attainment."-- Napoleon Hill

Thursday, December 27, 2007

Survey Results

How far did you travel for the Thanksgiving Holiday?
32 people participated in the survey.


Results:
Hosted Thanksgiving: 8 (25%)
0-100 miles: 15 (46%)
101-200 miles: 7 (21%)
201-350 miles: 1 (3%)
351-500 miles: 1 (3%)
Over 500 miles: 0